EMG Motor Group (Thetford)

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4.7/5 rating

Outstanding

- Based on 76 verified purchases in the last 3 months

EMG Motor Group (Thetford) Verified Purchases

94
Overall
Satisfaction
98
Would
Recommend
668
Total
Purchases

Total Active Purchases:

668

(Verified: 668)

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My experience at EMG Motor Group (Thetford)

I would not recommend EMG Thetford because I felt that they were more sales driven than customer satisfaction driven. My experience on the pick up day was quite harrowing and need not have been.

Mr Corbett
20/08/25
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Reviewed on JudgeService
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My experience at EMG Motor Group (Thetford)

EMG Thetford were fantastic because they were very friendly, professional and the car was excellent in terms of presentation

Anonymous
19/08/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Hello Dr Anna Swift,

Thank you for your fantastic feedback! We’re so pleased to hear you found our team at EMG Thetford friendly and professional, and that your car was presented to such a high standard. We really appreciate your kind words and hope you enjoy your new car!

Best regards,
The EMG Thetford Team

20/08/25
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My experience at EMG Motor Group (Thetford)

I was happy with the service at EMG Thetford because .
Lee and John were very Friendly ,professional and understanding of entire issue
Kept me updated, provided a courtesy vehicle.
Hopefully new vehicle would be even better than the last one.

Mr Mohammad Khan
19/08/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Hello Mr Khan,

Thank you for your review. We’re pleased our team could support you throughout, and we hope your new vehicle serves you even better. If you need any further assistance, please don’t hesitate to reach out to us.

Best regards,
The EMG Thetford Team

20/08/25
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My experience at EMG Motor Group (Thetford)

I'd definitely recommend EMG Thetford because they were very helpful and I was not sure of the car I wanted, Paul their sales rep, he did not push a sale and gave me time to look. When I saw the car I wanted at another EMG site he was very helpful in obtaining it for me. After I had got the car he phoned an check that I was all ok with car. I would highly recommend Paul and the company.

Mr Laurence Harris
15/08/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Hello Mr Harris,

Thank you so much for your lovely review! We’re delighted to hear that Paul made your experience at EMG Thetford such a positive one - from giving you the time and space to find the right car, to helping arrange the vehicle from another site and following up afterwards. We’ll be sure to share your kind words with him. We truly appreciate your recommendation and hope you enjoy your new car!

Best regards,
The EMG Thetford Team

18/08/25
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My experience at EMG Motor Group (Thetford)

I would not recommend EMG Thetford because , we don’t live in the area

Anonymous
12/08/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Hello Mrs Voss,
Thank you for sharing your feedback. We completely understand that our Thetford branch might not be the most convenient location if you don’t live nearby. While we’d love to welcome you here, we also have several other EMG locations across the region which may be more accessible for you. If you ever find yourself in the area, we’d be delighted to help with anything you need.

Best regards,
The EMG Thetford Team

14/08/25
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My experience at EMG Motor Group (Thetford)

EMG Thetford were great because they offered us a drink as soon as we walked in the showroom, I recommend the cappuccino, everyone we had contact with, were very helpful

Mr Carl Wright
11/08/25
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Mr Wright, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

14/08/25

Contact

01842 766626

Location

Kia Dealer, Auto Broker, and Used Car Dealer in Thetford, UK

1 Fison Way, Thetford,

Thetford,

IP24 1HT, UK

Hours

Closed


Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed