EMG Motor Group (Thetford)

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4.7/5 rating

Outstanding

- Based on 54 verified purchases in the last 3 months

EMG Motor Group (Thetford) Verified Purchases

94
Overall
Satisfaction
98
Would
Recommend
800
Total
Purchases

Total Active Purchases:

800

(Verified: 800)

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My experience at EMG Motor Group (Thetford)

EMG Kia Thetford were helpful because nothing was too much trouble, everyone was friendly, professional and attentive. Our sales man Eric Chung made the purchasing experience very relaxed and enjoyable and was very knowledgeable about the car going through and showing how the various parts of the car worked. All in all we had a very good experience and would not hesitate to recommend EMG to family and friends.

Mrs Gill Walker
17/03/26
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My experience at EMG Motor Group (Thetford)

I'd definitely recommend EMG Kia Thetford to friends and family because great service

Miss Lisa Spry
14/03/26
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Miss Spry, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

16/03/26
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My experience at EMG Motor Group (Thetford)

The service was good, but the car has a fault requiring repair at the garage

Mr Angus Kerr
06/03/26
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Thank you for your feedback.

We’re pleased to hear that you were happy with the service, although we’re sorry to learn that the car has since developed a fault requiring attention. If you haven’t already done so, please don’t hesitate to contact the team so they can look into this for you and assist with arranging any necessary checks or repairs.

13/03/26
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My experience at EMG Motor Group (Thetford)

My experience at EMG Kia Thetford was memorable because the sale man cameron was very good helpful explain thing etc and the hand over with Abbie was the good also smooth process 10 out out 10

Mr Kevin Woods
06/03/26
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EMG Motor Group. We do hope we can be of assistance in the future. Take care!

09/03/26
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Mr Gary Winter
02/03/26
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Thank you for the high star rating!

03/03/26
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My experience at EMG Motor Group (Thetford)

The staff at EMG Kia Thetford were good because they listened, John Pratt was exactly the sales person you’d like to deal with. I bought a used ioniq 5, on arrival I was pleasantly greeted and offered a drink. The car was perfect other than a couple of small scratches. As I live over a 140 miles away they offered to have a paint repair shop/mobile technician carry the work out at my place of work. (Not completed yet but expecting good results)
Top experience

Mr Robert Gourley
28/02/26
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Reviewed on JudgeService

EMG Motor Group (Thetford...'s Reply

Mr Gourley, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

04/03/26

Contact

01842 766626

Location

Kia Dealer, Auto Broker, and Used Car Dealer in Thetford, UK

1 Fison Way, Thetford,

Thetford,

IP24 1HT, UK

Hours

Closed


Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm

Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

8:30am - 6:00pm