EMG Kia Ely

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4.8/5 rating

Outstanding

- Based on 80 verified purchases in the last 3 months

EMG Kia Ely Verified Purchases

96
Overall
Satisfaction
97
Would
Recommend
704
Total
Purchases

Total Active Purchases:

704

(Verified: 704)

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My experience at EMG Kia Ely

The staff at EMG Kia Ely were good because they were very informative.

Miss Gwendoline Horton
02/04/26
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Reviewed on JudgeService

EMG Kia Ely's Reply

Hello Gwendoline,

Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that our team was able to provide you with helpful information, which made a big difference in your visit.

Kind regards, EMG Kia Ely.

02/04/26
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My experience at EMG Kia Ely

The experience at EMG Kia Ely was fantastic because from my phone enquiry to driving away the service could not have been better. I was able to test drive the car, have questions answered and they arranged a swift pick up following purchase. Aaron was really clear with all information and super responsive on email.

Miss Zoe Jagelman
02/04/26
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Reviewed on JudgeService

EMG Kia Ely's Reply

Zoe, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

02/04/26
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My experience at EMG Kia Ely

EMG Kia Ely staff were good because they were friendly and informative. Michael was helpful when I initially visited and remembered me when I returned. Hamza was very friendly and made me feel at ease while I made the decision to buy a car. Thank you

Mr Lee Parker
31/03/26
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Reviewed on JudgeService

EMG Kia Ely's Reply

Hello Lee,

We're glad to hear that our staff, including Michael and Hamza, were able to provide a positive experience for you during your visit. It's great that they were friendly and informative, helping you feel at ease throughout the process.

Kind regards, EMG Kia Ely.

31/03/26
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My experience at EMG Kia Ely

I'd recommend EMG Kia Ely to a friend because I received a great service from Marc the salesman, from the video I first received showing me the car through to purchase.

Mr Scott Chilvers
30/03/26
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Reviewed on JudgeService

EMG Kia Ely's Reply

Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EMG Motor Group. We do hope we can be of assistance in the future. Take care!

31/03/26
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My experience at EMG Kia Ely

EMG Kia Ely were great because I had crest pre sale service but the after sale service wasn’t great. Still waiting for reply’s to 3 E Msils.

Mr Phillip Sanders
30/03/26
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Reviewed on JudgeService
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My experience at EMG Kia Ely

I would not recommend EMG Kia Ely because of the hard sell of many insurance policies. I was not interested in almost all of the policies but I felt pressured in to buying them.

Mr Richard Wicks
27/03/26
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Reviewed on JudgeService

EMG Kia Ely's Reply

Hi Mr Wicks,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience at EMG Kia Ely left you feeling this way. Our aim is always to ensure that every customer feels fully informed and comfortable when making decisions, including around any additional products or services we offer. These are always intended to be optional and tailored to individual needs, and we regret if this did not come across clearly during your visit.
Your comments have been shared with the team to ensure we continue improving how we communicate and support our customers.
If you would be open to discussing your experience further, we would really value the opportunity to speak with you directly. Please feel free to contact our Sales Manager, Adrian Gotca, at adrian.gotca@emgmotorgroup.com, who will be happy to assist you.

31/03/26

Contact

+44 1353 611611

Location

Kia Dealer in ELY, UK

Angel Drove, Ely Southern Bypass,

ELY,

CB7 4DT, UK

Hours

Closed


Friday

8:30am - 6:00pm

Saturday

9:00am - 5:00pm

Sunday

10:00am - 4:00pm

Monday

8:30am - 6:00pm

Tuesday

8:30am - 6:00pm

Wednesday

8:30am - 6:00pm

Thursday

8:30am - 6:00pm