BYD Stoke
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- Based on 64 verified purchases in the last 3 months
BYD Stoke Verified Purchases
Total Active Purchases:
239
(Verified: 239)
I had a great experience at BYD Stoke because the buying process was super smooth and they really helped me understand the finances. A little bit more expensive than I wanted but they explained why and it comes with a lot of security in terms of cover cars etc
My experience at BYD Stoke very poor information and give us without cleaning 40k used car and after week ring me to pay again 250£ deposit again whichever one I already paid
Good Afternoon Sundeep,
Thank you for your review . We're sorry to hear your experience at BYD Stoke did not meet expectations. We understand your disappointment regarding the vehicle's presentation and the confusion over the £250 deposit. Your comments have been shared with the team for review. We trust you are enjoying your new car . Thank you for your business . Sharon - Swansway Motor Group
BYD Stoke were great because they offered a variety of vehicles that we wanted at dealership beating prices. They kept us in the loop regarding sale, condition and delivery, etc Handover was extremely smooth and a very pleasant experience, they ticked every box for us.
My experience at BYD Stoke could have been better if they get back to me when l needed. I phoned few time and receptionist attended the call and told me that someone will get back to me and never it happened. I asked few things regarding the operation of the car I purchased and never replied.
Good Afternoon Mrs Mathew,
Thank you for your review . We're sorry to hear you had difficulty getting the support you needed after purchasing your vehicle from BYD Stoke. We understand how frustrating it must have been to make several calls and not receive a response to your questions. Your comments have been noted and will be shared with the team to help improve our communication and customer service. Thank you for bringing this to our attention. Sharon - Swansway Motor Group
BYD Stoke were great because the salesman Jack was well informed and was able to assist with making my decision as which vehicle was best suited for my needs
I'd endorse BYD Stoke because Jared was a helpful salesperson, has answered all questions and tried to accommodate my circumstances throughout the whole process.
Contact
Location
Hours
Closed
Monday
8:30am - 7:00pm
Tuesday
8:30am - 7:00pm
Wednesday
8:30am - 7:00pm
Thursday
8:30am - 7:00pm
Friday
8:30am - 7:00pm
Saturday
9:00am - 5:00pm
Sunday
10:00am - 4:00pm
