Group 1 Brighton MINI

Visit Website
verified label
0.7/5 rating

Unsatisfactory

- Based on 1 verified purchase in the last 3 months

Group 1 Brighton MINI Verified Purchases

94
Overall
Satisfaction
97
Would
Recommend
664
Verified
Purchases

Total Active Purchases:

664

(Verified: 664)

verified label
My experience at Group 1 Brighton MINI

I would not recommend Chandlers MINI Brighton because the vehicle was not what I expected (assured rather than approved and this was NOT made clear to me). The vehicle would have been delivered with an MOT advisory outstanding had I not picked it up. It then was delivered missing an internal mat (apparently the valeter forgot to put it back), had a number of defects on delivery (which makes the advertised 'thorough checks' unlikely), including 2 serious (oil leak & defective brake sensor); broken indicator light, damaged under wheel arch, missing trim, cracked belt, cracked pulley.... fortunately a more reputable Mini dealer found these issues!! It then took a lot of phone calls & emails to get Brighton to fund the repairs. This really is NOT what I expected from a Mini main dealer (note that I have purchased a car from a different Mini main dealer with no issues whatsoever).

Mr Mike Franklin
19/07/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at Group 1 Brighton MINI

Chandlers MINI Brighton were great because they got Brooke as a sales person. She has been fantastic through out the whole process and has even delivered car in the morning at 7.00 so that we can have it there as a surprise for our daughter. She is a real asset to the Company.
Once again, thank you so much Brooke!!

Mr Ognjen Komazec
04/07/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at Group 1 Brighton MINI

The experience at Chandlers MINI Brighton was good because I felt supported and guided

Miss Libby Taylor
04/07/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at Group 1 Brighton MINI

I'd suggest Chandlers MINI Brighton to a friend because of the highly competent professional and friendly sales executive and his excellent caring service

Mr Keith Eade
01/07/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at Group 1 Brighton MINI

My experience at Chandlers MINI Brighton was memorable because the Sales Executive was friendly, knowledgeable, and capable.

Mr Waclaw Hanka
30/06/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService
verified label
My experience at Group 1 Brighton MINI

I'd recommend Chandlers MINI Brighton because the service I received was amazing. Flawless with the paperwork and communication as well as the handover of cars being quick easy and efficient. Would gladly use this dealer again in future. Had a minor issue of not having floor mats supplied but have been told that I will have the ones from my part exchange vehicle sent to me.

Mr Stuart Taylor
29/06/22
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Update Your Details?

Claim this page to immediately update business information, respond to reviews, and more.

Contact

01273423312

Location

Victoria Road Trading Estate, Victoria Rd, Portslade, Brighton,BN41 1YH, UK

Hours