"JudgeService are a very trusted and respected partner for the Hendy Group. Having worked with them for several years, they have proven to be innovative, dynamic, and incredibly responsive to our business needs and requirements. The customer experience insights they provide through the ReAct and ProAct programmes along with their account management are excellent."
Mark Busby
Director - Commercial Operations
"Dicksons have been working with JudgeService for a couple of years now. As Sales director of the company the feedback we receive from the excellent follow up service they provide keeps me well informed regarding how my staff are looking after our customers. The one to one meetings I have are informative and well structured. I can quickly get involved if we have an issue and this is priceless. I would highly recommend anyone to trial the products offered."
Jim Mackenzie
Sales Director
“We have used JudgeServices ‘ReAct’ programme across our group for several years now. For us it has proved extremely useful as not only does it allow us to gauge our customers overall experience, but it also allows us to identify any specific areas where we have fallen short whether it be in one particular instance or across a chosen sample size. This in turns allows us the opportunity to make the required ‘tweeks’ to turn the experience around for our future customers and address and concerns that we wouldn’t otherwise have known about."
Richard Gibson
Operations Director
“FJ Chalke & Vale Motors have had a long association with Judge Service and in this time, we have built up a great relationship based on mutual respect and trust. The Judge Service team are very approachable, supportive and are always friendly, prompt and reliable, nothing is ever too much trouble!"
Rachael Minton
Group Marketing Manager
"Customer feedback is a priceless resource. With JudgeService, I've gained insights into what customers appreciate about my business and areas where I can enhance their experience. It's a game-changer for continuous improvement."
Andy Drinkel
Group Sales Director
"I highly recommend the JudgeService ReAct product. Having the capability to delve into intricate details of our customers' experiences is of paramount importance to us. It provides us with valuable insights into areas where we can enhance and grow, enabling us to deliver unparalleled customer service. The customer survey includes not only their likelihood to recommend our business, but also specific aspects such as the products they were offered, site cleanliness, staff attitude, and more. The depth of insights it offers is truly remarkable!"
Leni Shaqer
Senior Digital Marketing
"The JudgeService Reputation Manager has proven to be an invaluable tool for the company I work for.
Its insightful features allows us to effectively engage with customers' reviews, monitor feedback trends, and gauge customer satisfaction levels. Through the platform, we can identify areas for improvement and take proactive measures to enhance our service quality.
In particular, my experience working with Ashley Amos has consistently exceeded expectations. Ashley's professionalism, dedication, and exceptional service make her a true asset to the Judge Service team.
I definitely would recommend Judge Service, as it seamlessly integrates with the company I work for and provides seamless support. Further to this, Judge Service continually demonstrates its commitment to innovation by introducing new, impactful features aimed at optimizing business operations and increasing reporting.
The commitment from Judge and Ashely ensures that we continue to deliver outstanding service to our customers."
Anil Daji
Digital Marketing & Web Content Executive
We consider JudgeService to be a valuable business partner and their constant improvements to their system give us the latest technology, to help us improve our customer experiences. With a professional and attentive approach, we have no problem in recommending their services.
Mike Brewer Motors
We started using Judge Service around 4 years ago as we wanted to review our customer feedback and lost sale data, Judge Service integration has been brilliant and the staff are always on hand to help. The reporting we get has helped us to move our business forward and helped us gain more Sales. They also share market data which again ensures we are ahead of our competition with market data. If your looking for a trustworthy and forward thinking Market Research company these guys are for you.
Craig Petty
Sales Director