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Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Why space tourism is problematic
25 October 2021 by Neil Addley
Is the space race undermining our climate change initiatives? I have to admit that the inner child in me was delighted to see William Shatner, age 90, finally make it into space! However, space touris...
Are autonomous cars really possible?
19 October 2021 by Neil Addley
The most famously successful autonomous car was Chitty Chitty Bang Bang, the second was arguably K.I.T.T. - driven by David Hasselhoff in Knight Rider. So perhaps, cars having the ability to be truly ...
West Way expands partnership with JudgeService
15 October 2021 by Curtis Hutchinson
West Way has expanded its partnership with JudgeService to help further grow customer engagement and satisfaction levels across its retail network.
There is no "customer service" without customers
08 October 2021 by Neil Addley
“There is only one boss, the customer, and they can fire everyone in the company from the chairman down. Simply by spending their money elsewhere”. - Sam Walton
Prestige carmaker websites lead the way for dealer referrals
05 October 2021 by Curtis Hutchinson
Buyers of prestige brand cars are the most likely to find the dealer they purchase from by visiting the carmaker’s website first, according to new consumer research from JudgeService.
Top tips for a heliotropic workplace
04 October 2021 by Neil Addley
Top tips for creating an environment where your team feels like they can be the best versions of themselves. Create a heliotropic workplace with these 5 seeds to success.
Is McDonald's suffering from an identity crisis?
15 September 2021 by Neil Addley
How important is the quality of what you deliver to your brand identity? A recent experience of mine got me thinking about how easy it is for brands to lose their charm, identity, and overall quality ...
Dealers urged to review digital marketing reach
14 September 2021 by Curtis Hutchinson
Dealers need to increase their digital marketing reach to attract the growing number of car buyers prepared to travel further to visit showrooms, following the lifting of lockdown restrictions.
Our summer internship programme
03 September 2021 by House Writer
Last week our interns from York University finished their 12-week placement working with us at JudgeService HQ. We asked all three of our interns to briefly summarise their experience at JudgeService ...
What is different about the September 2021 plate change?
01 September 2021 by House Writer
Coming up this month is the 71 registration plates. Usually, dealerships see peaks in new and used car sales when the plate change comes around. However, with the semiconductor crisis and the difficul...
