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As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
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You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
What Are the Benefits of Planning?
17 March 2021 by Neil Addley
If we are facing in the right direction, then all we have to do is keep walking. – Buddhist proverb I think it is really important to have a clear sense of direction and purpose. But in this instan...
New Feature! - Finance Reports
12 March 2021 by House Writer
JudgeService is delighted to announce a new feature that is available right now for all of our clients using our ReAct customer surveys.
Lessons from Leaders: #7 Failure
09 March 2021 by Neil Addley
There’s a beautiful phrase, “catching people in”. Most of the time when you are in a leadership/senior position you tend to spot when people have messed up – catching people out. It’s far more pow...
How to Re-engage My Lost Leads
04 March 2021 by Rebecca Tee
When talking about lost leads, it is important to first focus on how you lost that lead in the first place. Attempt to find the root cause of the reason the lead decided not to purchase from you.
Why Reviews Matter in 2021
03 March 2021 by Rebecca Tee
Why should you pay attention to your reviews? Car buyers are continuously looking online to find out more about where to make their purchase. Consumer reviews have proven to drive sales, and are so...
Lessons from Leaders: #6 Luck
02 March 2021 by Neil Addley
People often say “you’re lucky” almost as a jibe at others. A sarcastic way of saying “you always land on your feet”. The problem I have with this is the assumption that luck is brought about just ...
Top 5 Reasons Why Customer Satisfaction is So Important 2021
26 February 2021 by House Writer
Ensuring your customers are satisfied with your service and/or product is the key to customer retention. In a world where competition is higher than ever, and market share is becoming increasingly ...
Top Tips for Writing an Online Review
25 February 2021 by House Writer
Online reviews have fast become a crucial part of the customers purchasing journey. We all want to know if the product or service we intend to invest in will be worth our time and more importantly, mo...
Lessons from Leaders: #5 Gratitude
23 February 2021 by Neil Addley
Gratitude is the quality of being thankful; readiness to show appreciation for and to return kindness. I’ve talked previously about the importance of heliotropic leadership, neuroplasticity and how...
Handling a Bad Review
18 February 2021 by House Writer
No company enjoys receiving a negative review, but from time to time it happens. We’ve mentioned many a time before exactly how you should manage your online reviews, we’ve even detailed why 1-star...
