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As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
10 Traits for a Great Work Ethic
22 April 2021 by Neil Addley
I am a great believer in working hard to achieve your goals. That said, I also agree with Shawn Achor’s view: “We have a confusing relationship with work and success” from his book The Happiness Ad...
How to Recover Your Business in 2021
14 April 2021 by House Writer
With car-buyers excited to be able to enter showrooms again, you can make the most out of the sales team by delivering the best customer service possible. No more broken phone lines and dodgy inter...
What is "the Primary Mover Advantage"?
12 April 2021 by Neil Addley
Primary and secondary mover advantages in the automotive industry In the light of recent stock market valuations and reports of companies striving to go public with their valuations, most recently Del...
Why do I Need a Deadline for My Project?
08 April 2021 by Neil Addley
If you don’t qualify a deadline for your tasks, in my opinion, they will never get done, because other tasks will always find a way to prioritise themselves. There is a great quote from Star Wars w...
Are You Ready to Make the Most of Quarter 2?
06 April 2021 by Neil Addley
How can your dealership make the most of Q2? As we say goodbye to March and the last-minute rush for the plate change, it is time to look forward to Quarter 2 and see how we will make the most of the ...
Do You Have Imposter Syndrome?
01 April 2021 by Neil Addley
I was lucky enough to participate in the “Goldman Sachs 10,000 Small Businesses” course a few years ago, and Jonathon Lawson who was the lead speaker said, "put your hands up if you think you're a fra...
JudgeService Research Centre
24 March 2021 by House Writer
Did you know that JudgeService has a dedicated team of researchers who are expertly trained to gather insights from your customers? Our researchers are a core part of our business, without them, we...
Why Are Values and Culture Important to Business Success?
23 March 2021 by Neil Addley
Corporate culture or company culture is often perceived as nebulous, seen as hard to define where it begins and ends. But get it right and it's a perfect combination of the people and their emotion...
Tips to Convert Your Reviews into Real Sales
22 March 2021 by House Writer
Having positive reviews on your website is great for your online reputation and building that foundation of trust between you and your customers, but the real question is… “How can my reviews conve...
The Complete Guide to Managing Your Online Reputation 2021
19 March 2021 by House Writer
Your online reputation is what people are saying about you online. This can include comments on your social media but is mainly driven by your customer reviews. Customers can leave reviews on a num...
