JudgeService isn’t like your average review provider. That’s because we do so much more than just generate online reviews.
Reviews are just a small part of the package that we offer.
With over a decade of customer satisfaction expertise, we are the partners of businesses that care about their customers…and we care about you!
Our clients receive second to none care and attention from our account management and support teams. We’re here to answer your questions and provide you with advice on how you can use your customer feedback to improve your business.
Unlike other review providers, we don’t just seal the deal and leave you to fend for yourselves. Our team will be there each step of the way, to help you with set-up, accessing reports, understanding your scores, managing your reviews, optimizing your digital presence and so much more.
Our system has been developed so that you can not only access your results internally, but you can share your glowing reviews with the rest of the world too.
This way you can show off just how great your business is, whilst continually using the analysis available to make important decisions in order to improve your customer service.
Each step of the customer journey is just as important as the next, so make sure you’re exceeding your customers expectations throughout.
JudgeService offer products that can help to improve each section of the customer journey, from enquiry to delivery.
In addition, our account managers will provide you with monthly reports, highlighting the key problem areas that we think you should be aware of.
Simple fixes like contact after delivery can make a huge difference in the overall satisfaction of your customers.
JudgeService are automotive industry experts, however we also provide customer satisfaction tools to the hospitality, legal, property and commercial technology sectors too.
However, with years and years of being right in the centre of the action in the automotive industry, we have gathered many insights that prove what we do, can make a real difference.
Did you know?
- Over 70% of car buyers read dealer reviews before they go on to purchase a vehicle.
- That a 20% increase in your promoter score can help you sell cars 7 days faster?
- Contacting a customer after delivery can decrease your detractors from 11% to 3%?
- People are willing to travel 17 miles further to purchase a prestige car if the price is right?
- Recommendations from family and friends drove 10% of car purchase enquiries in 2021 so far?
Well, we did…
We know our stuff because we don’t just sit back and let the data pass by us. We analyse every scrap of information we can and turn those figures into eye-opening statistics that our clients can make the most of.
Our in-house analysis team work alongside our content creators to publish high quality materials, designed to compact the best pieces of information for you to digest. Want to know the best part? These materials are FREE for you to download any time you like from our website here.
Think of JudgeService as the engine room for all reviews. Pulling together our reviews from our platform and from other platforms (such as TrustPilot, Facebook, Google and more) to create your combined online presence!
What JudgeService promises, is to work alongside you to generate as many, high quality customer responses as possible.
Sample size matters. What’s 10 five-star reviews versus 10,000 4-star reviews? Building trust with your customers is as invaluable as the customers themselves.
Recommendations go along way, so don’t miss out, give us a go. We’ll guarantee that you’ll quickly realise the true value of JudgeService.
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