Resources
Free Information and Guides
Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
E-Scooters- Environmental Saviour or Highway to Hell?
26 April 2022 by House Writer
Have we found the new way forward for the commuter? Are electric scooters an environmental saviour or a safety risk? JudgeService would love to know what you think of this new method of transport!
A Self-Driving Revolution
21 April 2022 by House Writer
Do you fancy taking a back seat in your driving experience and streaming the latest entertainment whilst you cruise down the motorway? JudgeService has done the research for you, and would love to kno...
How Driving Digital can help us navigate the current climate
13 April 2022 by House Writer
Find out more about how Driving Digital can help us look towards the future and navigate the current climate. The annual event is the National Franchised Dealer Association’s way of equipping dealers ...
Charge up your experience with an EV
30 March 2022 by House Writer
Do you fancy a greener, cleaner driving experience? Navigating the current climate when purchasing a new car can be nerve-wracking. JudgeService is here to help you look toward the future and make the...
Drive more customers into your business
18 March 2022 by House Writer
Reviews, reviews, reviews! Why are reviews so important, and why should they be at the forefront of your digital marketing plan?
How to deliver a great customer experience in 2022
04 March 2022 by House Writer
Are your customers getting the candid speedy feedback they desire? Has your business adapted to the new digital age? If not, why not carry on reading to find out ways you can deliver the best customer...
Car buyers appreciate add-ons
25 February 2022 by Curtis Hutchinson
Contrary to popular belief, car buyers appreciate add-ons and are likely to recommend dealers offering them. Car buyers are not turned off by being offered add-ons, such as service plans, finance, GAP...
Mixing it up in meetings - How to keep it fresh in 2022
04 February 2022 by Neil Addley
What’s the best way to keep meetings a place of vibrant and thought-provoking conversation, rather than long lectures that leave people feeling sluggish… Keep reading to find out!
Easy methods to build effective insight statements
25 January 2022 by House Writer
Consumer insights are the foundation of what makes businesses able to prove to their customers that what they do provides real results. But how do you turn your data into practical and meaningful mark...
Fast stock turn continues to be driven by customer satisfaction
24 January 2022 by Curtis Hutchinson
New research shows that fast stock turn continues to be driven by customer satisfaction. JudgeService has identified a continued correlation between customer satisfaction and dealer stock turn, despit...