Resources
Free Information and Guides
Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Change comes from within
21 June 2022 by House Writer
Martin Luther King once said that “If a man is called a streetsweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep s...
Is customer loyalty the true test of a dealership's service?
16 June 2022 by House Writer
Is customer loyalty the true test of your dealership's service? The secret to a dealership’s success is to create raving fans. The benefits of retaining loyal customers extends beyond the automotive s...
Used car advertising
14 June 2022 by House Writer
Discover the best way to advertise your dealership based on extensive research on consumer purchasing habits over the decade.
A Life of Service
09 June 2022 by House Writer
Following the big Jubilee celebrations, we thought we should pause for reflection and look back on Her Majesty The Queen's reign.
The power of reviews in today's climate
02 June 2022 by House Writer
Everyone’s talking online and everyone’s got an opinion. Like it or not, your potential customers are turning to online review sites to make a decision about your business.
Marketing Personalisation
31 May 2022 by House Writer
In an increasingly digital world, the majority of marketing is now conducted online. It is how you reach out to your clients that differentiates your business from your competitors.
The journey to success is a race
25 May 2022 by House Writer
The journey to success is a race and your competitors will get there first if you don’t ReAct now! In an increasingly digital-first world where dealers can’t compete with finance or price, reviews can...
Don't be a dodo!
24 May 2022 by House Writer
Don't be a dodo! The sorry tale of the dodo, the large flightless bird that once roamed the island of Mauritius, reminds us how quickly the world can change.
The customer is always right
17 May 2022 by House Writer
Is the customer always right? Customers are the key to your business’s success.
JudgeService says: SAPAAS is the new SAAS
09 May 2022 by House Writer
JudgeService says: SAPAAS is the new SAAS. Software is at the heart of every marketing research company. But beyond that how do you differentiate your business? The key is in how you offer your servic...
