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Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Where do reviews fit into the buying cycle?
11 June 2021 by House Writer
Awareness, consideration and conversion. All stages where reviews can make a huge difference in the customer journey. Increasing the propriety at which your customers convert is one of the most crucia...
The Return of the Office
02 June 2021 by Neil Addley
The office is dead. Long live the office. Even in the big-money world of banking, it seems like there is confusion as to whether we should be reopening our offices completely or remain working from...
Top 10 Press Release - May 21st 2021
21 May 2021 by Curtis Hutchinson
JudgeService identifies high and low points of the car buying experience, with some dealers missing easy wins. Car buyers rate the positive attitude of salespeople as the most valued part of vehicl...
10 Ways to Sell More Cars in 2021
21 May 2021 by House Writer
What makes buying a car a positive experience? The people have spoken. Our latest survey of over 30,000 car buyers has revealed the top 10 highlights of their vehicle purchase experience. Our focus i...
The Truth About Cars and People
18 May 2021 by Neil Addley
Over the last 18-months, due to government restrictions in the UK, we haven’t been allowed to go out as much as we normally would. Whilst in the short term many of us who are not essential workers ...
What's Hot in Dealer Marketing Right Now?
14 May 2021 by Neil Addley
Going digital and going electric are the two trends that are at the forefront of the minds of marketeers in the automotive industry right now.
Betty's vs Café Rouge - The Promoter Score
11 May 2021 by Neil Addley
JudgeService have established a clear link between customer satisfaction and the speed of stock turn in used vehicle sales. I’ve been asked on many occasions to explain what the Promoter Score is. ...
Your Local SEO Guide for 2021
07 May 2021 by House Writer
“Optimize, optimize, optimize”. You might be tired of hearing those words if you own a business or look after the digital side of a company. However, if you’ve found this article then it’s probably...
Does a Pushy Salesperson Make More Sales?
29 April 2021 by House Writer
“Sell, sell, sell” is the stereotypical persona of a car salesperson. The wheeler-dealer who will do anything to shift cars off the forecourt. But what if we told you that this is the way of the pa...
Why Do I Need Independent Reviews?
23 April 2021 by House Writer
You might know JudgeService as a third-party review platform, and you’re absolutely right, but we’re also so much more! JudgeService does specialise in verified and genuine customer reviews. Unlike...
