Free Information and Guides

Find out the latest news, information, and updates here.

Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.

As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.

We often release our findings to trade press and the media, find our latest press releases and media packs below.

You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.

The Stockdale Paradox

12 November 2020 by House Writer

Neil Addley, the founder of JudgeService, discusses how businesses can use the Stockdale Paradox to keep their heads above water during the difficult times. James Bond Stockdale was a US vice-admir...

Lockdown 2.0

11 November 2020 by House Writer

The JudgeService team would like to share how they got through the first lockdown and how they plan to get through the next lockdown and anymore to come! Neil Addley also explains how, as a busines...

Get to Know Our Founder, Neil Addley

10 November 2020 by House Writer

Neil Addley: Founder, Managing Director, and "Top Dog" of JudgeService Research Ltd. In this post we get to learn more about the man in charge of JudgeService from the boss himself!

How to Get Your Customers to Leave Online Reviews

04 November 2020 by House Writer

"The average consumer spends 13 minutes and 45 seconds reading reviews online before making a decision." - BrightLocal 2019. Convincing your customers to leave an online review isn't an impossible ...

How to Boost Your Presence Online

03 November 2020 by House Writer

Making your clients and customers aware that you are with the times and making the most of the tools the internet has to offer, is the perfect way to boost your social presence. Organic impressions...

How the Alternative Board Helped JudgeService - Part 2

30 October 2020 by House Writer

JudgeService have decided to invest in some tried and tested methods to improve our A-Game. The Alternative Board or “Tab” is a company that supports business owners in finding the best methods to ...

How the Alternative Board Helped JudgeService - Part 1

29 October 2020 by House Writer

We contacted Andrew Jackson from The Alternative Board for this blog post, to share with us an overview of the coaching he provided for our leadership team. "TAB (The Alternative Board) Harrogate, ...

What's the Difference Between Customers and Raving Fans?

27 October 2020 by House Writer

The concept of Raving Fans was established by Ken Blanchard. He has made it his life mission to educate businesses on how to create a working environment which believes that simply satisfying your cus...

Must Have Car Gadgets

26 October 2020 by House Writer

For many people, their car is an extension of their home. It’s a place of solitude, calm, just you and the open road ahead. For others, it’s the only place they can escape to in order to have 5 min...

Best Car Games for the Family this Half Term

22 October 2020 by House Writer

As the excitement of October half term approaches for some, it’s time to talk car games. It’s likely that fewer people will be travelling abroad for their Autumn sunshine this year, and instead will b...

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