Resources
Free Information and Guides
Find out the latest news, information, and updates here.
Read our handy and informative blogs for “top tips” on how to maximise your customer service skills, anticipate customer behaviours, manage your reviews, use our JudgeService Portal and much more! To keep informed why not sign up to our free blog right now.
As well as a review and insight company, JudgeService is also a market research company. We use our data to spot trends and patterns in customer behaviour to be able to tell you exactly how to improve your customer satisfaction scores.
We often release our findings to trade press and the media, find our latest press releases and media packs below.
You can also find downloadable infographics, useful videos, case studies and other helpful resources from your favourite reviews and insight experts.
Snack 'n' Share
30 January 2018 by House Writer
You only need five minutes on social media to recognise the mania of photographing food and social experiences. From the millennial’s smashed avocado on rye to their grandmother’s unscathed traditiona...
Enhance Your Online Presence by Sharing Your Customer Rating, Instantly
18 September 2017 by House Writer
A Picture speaks 1000 words. And what better picture to share than the moment the keys are exchanged for a shiny new car!? Now you can snapshot your handover, get a star review instantly and share ...
How to Reply to Reviews
14 July 2017 by House Writer
Companies can fail or succeed based on customers satisfaction and online reviews have a huge impact on your business. Not only can reviews from your customers provide valuable feedback for your bus...
A Clear View of Your Business
11 July 2017 by House Writer
Part of the problem with measuring your customer services process and customer satisfaction is that the areas that lead to dissatisfied customers are often subtle and difficult for staff to pinpoint. ...
Embracing the Digital Revolution
24 May 2017 by House Writer
The digital age has changed the way consumers and providers can share what used to be known as word-of-mouth information. At the end of 2016, the rate of communication by consumers across digital chan...
Managing Your Online Reputation
08 November 2011 by Neil Addley
The rapid growth of review sites and social media in recent years has had a major effect on the reputations of many businesses. These sites give your business more exposure than ever before, they allo...
Knowing What to Look For When Buying a Used Car
20 October 2011 by Neil Addley
Considering how the economy has taken a turn for the worse in recent years, it’s not at all surprising that more and more people are looking into the possibility of selling their existing car and buyi...
Spotting a Fake Review
23 September 2011 by Neil Addley
We all know the impact positive reviews can have on a business' reputation and sales. Reviews have become so important to business success in recent years that some companies actively employ individua...
The Power of Reviews
23 September 2011 by Neil Addley
There is no doubting the power of reviews when it comes to gaining consumer trust and turning this trust into business. Those businesses who continually receive positive reviews receive so much more e...
How Do You Know Which Car Dealerships To Trust?
15 September 2011 by Neil Addley
The purchase of a new car is one of the most important and expensive you're ever likely to make and with so many dealerships out there today vying for your attention, finding one you can trust is not ...
