Kia

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Reviews

2917
92.2
Overall
Satisfaction
96.5
Would
Recommend
2917
Total
Reviews
4.6/5 rating
Outstanding
- based on 540 reviews
97% of customers would recommend to their family and friends

Recent Testimonials

I was happy with the service at Birchwood Kia Eastbourne because Eddie was attentive and replied to calls, emails, queries. Eddie worked with me to ensure the purchase was smooth and effortless. We live in Pembrokeshire so didnt view the car (or showroom) but Eddie put together a video of the car and assured us that anything not quite right would be sorted, should there be any issues. We did have a couple of minor issues, such as cleanliness of the car and a few surface scratches, but Eddie has ensured that a valet will be covered. The boot cover was also missing and this has already been couriered and received. Minor niggles that were easily rectified, swiftly and without any quibble. Andrew, who delivered the car, was also extremely helpful and professional. We purchased the Sorento and are absolutely delighted with it, a really lovely car to drive, lots of bells & whistles and a very competitive price. All in all we are really delighted. We obviously wont be having the car serviced at Birchwood as it's rather a long distance to travel, but will at our local Kia garage. We weren't offered finance as I had stated that the car would be purchased ourselves. I would definitely buy from Birchwood again. Thank you Eddie for taking the time to ensure we had a super experience.
Mrs Jackie Hatton-Bell,
2nd May 2024
My experience at Birchwood Kia Eastbourne could have been better because currently in dispute with the company in regard to the unsatisfactory condition of the tyres fitted to the car at time purchase. The company are not accepting responsibility and are not interested in rectifying thr problem.
Mr John Davidson,
16th May 2024
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